Ubiquiti Unifi Security Appliance (USG), Single,White

August 25, 2017 - Update: Still 5 Stars - Very Pleased!At home, I've been using Unifi for nearly a year and I couldn't be happier. The USG works perfectly with the entire system. They're currently up to USG Version 4.3.49.5001150 and Controller Version 5.5.20. Over the past year, one of the most noticeable things is how far along Ubiquiti has brought the Unifi line through their product updates to the controller and devices. They seem to listen to their customers and work to incorporate their requests.I did some Layer 3 VLAN testing and did not experience any drops or packet loss like another reviewer had reported. I'm using the USG and a 24 port non-POE Unifi switch for testing and had 100% success. USG to USG VPN connections work perfectly - without issue - but getting the USG to create a connection to other devices over IPSEC requires a lot of CLI work and JSON files. As stated earlier, UBNT listens to their customers and they've told me they plan to include the ability to create tunnels to any device in a future firmware release. I still think anyone who has multiple public IP addresses and the need to NAT ports to multiple IPs would be better suited with another solution, but if you've got a single public IP or dynamic (cable/dsl), this would work perfectly.My IT firm has deployed these to about six organizations to date and we have had zero issues. It's been invaluable for us to be able to log into a single console and remotely connect to a client's controller and get instant feedback on their network. We've experienced no Unifi related network outages and clients love the range of the wireless and the fact that they never have to call us about network issues.To those who have had issues with equipment, all I can say is: these are pieces of electronics and it happens. We've deployed enough of these to get a sense of reliability and we're pleased. As a Disaster Recovery plan, we've ordered a few spare units that we've stocked in the office. That way, if a client ever does have an issue, we can easily re-deploy a new piece of hardware - a lot more cost effectively than than if we'd gone with Cisco or another, more expensive, vendor.I'm still very pleased with Unifi and the USG.November 7, 2016 - UpdateIt's been about a month since installing my USG and I have been extremely pleased. I have had zero issues with uptime or reliability and I love having the near realtime visibility into my network statistics.I introduced it to my company (I work for a small IT firm) and we've also been testing it there for the past month. We started with a USG, Unifi Switch 24-150w, a cloud key and a UAP-AC-PRO but upgraded the USG to a USG-PRO-4 - everything has works flawlessly. We're in the process of rolling it out to a few smaller customers who don't need everything Cisco has to offer and my co-workers have been blown away with the ease of management/configuration and we all love the iOS app/remove management using Chrome.We have discovered that there is a very specific setup process for these and you can only adopt one USG per Unifi Controller. If you wish to replace/update the USG, you must first forget the one paired with the controller. Just a small caveat I thought I'd share.I'll post updates as I have them and/or maybe as we roll them out to customers.October 11, 2016 - Original ReviewAs far as I can tell, the Ubiquiti Unifi Security Gateway has come a long way. I came across Ubiquiti's Unifi line about five months ago (May, 2016) when I purchased a pair of WAPs for my home. I was so impressed with their Wireless products that I decided to give their USG a shot. If you notice, the reviews for this unit have gradually gotten better and better as Ubiquiti has released newer versions of their controller and firmware.I'm currently using the USG with the Unifi Cloud Key, version 5.2.9 and this whole setup works flawlessly. My LAN IP scheme is different than what comes default on the USG, so my setup required a few additional steps but it wasn't difficult by any means. Essentially, I had to run their controller application locally from my computer while giving my computer a static IP address and connected to the LAN port of the USG. I adopted the USG to the local controller, then adjusted my site network to the correct IP range. Once the USG had the new IP address, I connected it up to my live network where I was able to use my Cloud Key to adopt the USG and that was it.The unit itself feels physically sturdy - the case is metal and feels very well made. It comes with the USG, a power adapter, instruction guide and wall screws in the box. When powered up, prior to being configured, the square on top flashes white which changes to blue once configured. As stated above, initial configuration was pretty simple. Once that's done, new configuration is handled through the controller, but CLI is also avaiable. Configuring port forwarding couldn't be easier as it requires only a few simple clicks to complete. The new version of the Controller adds features for Routing as well as advanced Firewall control, as well as some nifty autobackup features for the Cloud Key.I actually upgraded from a Ubiquiti Edgerouter Lite so I could take full advantage of the Data Packet Inspection and having the real-time view of my network and bandwidth. I really like the main dashboard screen that shows the current bandwidth utilization, your attached Unifi Devices as well as the top devices, clients and top users (if DPI is enabled).I feel slightly ridiculous seeing that I have 33 devices connected to my home network but, since this is what I do for a living, I find it very helpful to have that kind of visibility. My plan is to ultimately replace the core switch in my home lab with a Unifi 24 port PoE to do some additional testing with their VOIP security cameras and NVR and/or their VOIP desk phones.I am very pleased with my purchase and have already recommended the Ubiquiti Unifi solution to several of my coworkers/friends.

I had recently purchased a Ubiquiti Unifi switch and a couple of APs for my place and was really impressed with the whole Unifi concept so I went ahead and purchased the USG and another switch to complete the re-vamping of my home's entire network infrastructure. In anticipation, I read blogs, forums, and watched videos about this particular device and was really wondering how easy it was going to be to setup given some of the feedback but, for me, it was a breeze. The LAN interface is set to 192.168.1.1 by default, and as long as you are aware of that and account for it (like pretty much any other router you may purchase), the setup goes very easy.I plugged the WAN interface into my modem and my existing switch into the LAN port and that was pretty much it. I had to wait for a few minutes for it to sync up with the modem (get an IP, etc...) and for it to assign my PC an IP on the 192.168.1.x range but it eventually just started working and I could get on the Internet.After it was connected, I adopted it into my Unifi Controller and upgraded the firmware with no issues. I did have to re-boot my modem and then re-boot the USG in order to see full speeds but that was not really an issue. The only other thing I did was to change the default DHCP scope by making sure it ended lower than my old router to avoid potential IP conflicts.So, in my experience, for basic internet connectivity and DHCP setup it was very easy. Assuming your network is already 192.168.1.x and that your modem/ISP assigns you an IP via DHCP, it "just works".But is it an "easy" device? That really depends. On the one hand it integrates into the Unifi environment really well and the separate controller really gives you great insight into your network, way more than you would ever get with typical consumer grade stuff. However, while learning the controller interface is not hard (especially if you are reasonably savvy with networking) you do have to spend some time with it to understand where all the configurations are. And sometimes not everything is where you think it ought to be! But if you enjoy stuff like this, it's really fun! If you really can't be bothered it may be too much.Also, remember, for a typical consumer router, you just have a GUI to the router itself. With the Unifi environment you get a controller (purchased or downloaded separately) that controls everything (switches, APs, etc...). That means you have many more perimeters and areas to explore in the GUI than you may be used to which could add to the learning curve..There are lots of forum posts and blogs that say that the USG is really limited by the Unifi controller GUI and that to do anything really complicated you have to go into the Command Line Interface. I guess that really depends on what you want to do! If you just want a good, solid router/firewall for Internet access that is easy to setup, inexpensive, and gives you a ton info about your network (via the Unifi Controller software) I think this is great. If you are brave and have more advanced needs you can do all that stuff as well. Just be aware that you may have to learn how to SSH into the device and configure things by the CLI.Otherwise, I'm super happy with this purchase as well as the entire Unifi environment. With the managed switches, professional grade APs, and advanced routing configurations this really gives people the opportunity to have a first-rate network at home without spending a ton on pro-grade gear.FYI, I have RCN cable in Chicago with 150Mbs speed and the USG seems to handle the speed/traffic without any issues. I believe I could go up to Gig speed without any worries.