ULTIMEA Sound Bar for TV With Dolby Atmos, 3D Surround Sound System, Bluetooth, Deep Bass, Slim Design, 190W Home Theater Speaker, Nova S50

After performing very well for eight months, the sound system suddenly shut down, during use. With a background in electronic/electrical engineering I soon established that it was not a power supply issue, but a fault with the soundbar itself. After contacting the company & repeating the usual "switch it off - switch it on routines" it was agreed to return the soundbar to them for investigation, this went very smoothly with a prepaid return label provided, (thanks to Mayra, Miya). After about a week, to my surprise a large parcel arrived via Amazon - not with a sound bar, but a brand new complete system which naturally, solved my issue, Conclusions from this: (1) Things do go wrong in life, but the true judgement of a product/ company/supplier is how they deal with it, and in this case they were as good as they could be, keeping me informed throughout the process. (2) This is a very good sound system & great value for money. (3) I would not hesitate to recommend both the company & the product.

This is a very good product, sounds great

So I ordered this soundbar back in March after reading so many reviews on Amazon trying to find a suitable setup for our garden room. This seemed to have favourable reviews, Dolby Atmos, well priced, and a nice slim form factor so gave it a shot. Upon setup i was immediately impressed at the sound this little thing puts out, the bass sounded amazing and punchy and coupled with the soundbar it sounded really good. The sound felt 'whole' as if there weren't two separate units and overall I was happy. The speech was a little muffled on movies however after updating the firmware directly from the ultimea website this seemed to improve things and I was 100% happy.However after a few months the whole unit stopped working, no power at all. I tried troubleshooting per Ultimeas website however this failed. I reached out to them and they quickly offered me a return and replacement. I waited a few days for the return label however nothing materialised. Getting back in touch I asked if they couldn't send me a replacement while I wait for the return label. They then informed me that they had no stock of the Nova S50 and could only offer me a refund on return. Why wasn't i informed of this when i first emailed instead of leaving me waiting? Anyway I assumed I might be offered an alternative higher spec model given the inconvenience however this was not the case, I was told If i wanted anything else I would have to pay the difference. Given past experience with Amazon sellers I know they normally go above and beyond to make things right so again was left a bit annoyed by this considering this whole issue shouldn't be happening. These get dished out for free as per vine programmes so I don't think an upgrade to a better spec model would have been that much of an issue.Anyway i returned it and went out and bought a Hisense HS2100 from Argos after it scored well on various review sites. I wrongly assumed this more powerful, well known brand would blow the Ultimea out the water. I got it home, set up and gave it a listen. Immediately I was very disappointed with what I was hearing. It sounded harsh, the bar and the sub didn't feel in sync and all i wanted to do was turn it down. I swiftly packaged this up and returned it back to Argos.I then popped back on Amazon and bought the Nova S50 again (which apparently was not in stock according to ultimea). I'm hoping when it turns up tomorrow it will be just as enjoyable to listen to as the first one was and hopefully there wont be any problems. But if there are I can always rely on amazon to sort it.In summarypros- This is a very good sounding product especially with the most recent firmware updates- very small in size but big in sound- very well built and looks the part- dolby atmos- well pricedcons- my first one broke and was completely unusable- customer service very friendly and prompt at replying however I didn't feel I received a helpful or satisfactory solution.- doubts on longevity.I'll give it four stars at the moment hoping the unit I had was a one off fault. Ill update if anything else changes

The ULTIMEA Dolby Atmos soundbar and subwoofer set is an impressive audio system for home entertainment. With its sleek, modern design, the soundbar delivers immersive, high-quality audio, enhanced by Dolby Atmos technology for a cinematic experience. The wireless subwoofer adds deep bass, creating a rich and dynamic soundstage. Connectivity options are plentiful, making it easy to integrate with TVs, gaming consoles, and streaming devices. Whether you're watching films, playing games, or listening to music, this system provides crisp highs, clear dialogue, and powerful low-end frequencies. Overall, it's a fantastic choice for those seeking an affordable yet premium sound upgrade.The sound is fantastic and delivers great volume complete with a remote control.