Furbo Dog Camera: Full HD Wifi Pet Camera with 2-Way-Audio, Treat Tossing, Night Vision and Barking Alerts, Designed for Dogs, Works with Amazon Alexa

Positive points:I bought this to give myself some peace of mind while I am away from home. It definitely does that. My dogs recognise when it is in use as the light changes from yellow to blue (colours dogs can see). They usually look up immediately when I turn it on to watch them, even if I don't activate the microphone or dispense any treats. They quickly learned to recognise the noise it makes to signal that treats are coming and come to get them very eagerly. They also seem to recognise my voice when I speak to them through the microphone and will obey commands I give them.The night vision camera is great for low light conditions and often gives a clearer view than the normal camera, even during the day.The Furbo takes their regular kibble as well as various different brands of treats, so long as they are in small pieces. The unit looks easy to clean and the mechanism hasn't jammed once after dispensing treats hundreds of times now.I love that I can take photos and videos of my dogs and some of the things they get up to when they think I can't see them. I just wish I could show them the photo evidence of them caught sitting on the sofa!The barking alerts work well. They are sent promptly and let me check in and decide if I want to speak to the dogs or dispense treats to distract them. It ignores the gruff and growly noises my dogs make when they are just playing nicely together and only picks up and alerts me to a "genuine" bark.Negative points:It took a while to get this set up properly as the Furbo unit wouldn't maintain a good connection with my router despite it being in direct line of sight and only about three metres away. My phone showed a full wifi signal where I had located the Furbo. The customer services team were excellent. Very helpful and prompt with their replies. After a firmware update and then resetting the Furbo and connecting again it has been much better. I bought a wifi signal booster hoping that would give me 100% reliability for the connection. It is still a bit unstable, but is now good about 95% of the time.At first I could only use the app while I was also at home and using wifi (it wouldn't connect using mobile data at all - I am on EE). This was a bit pointless. However, after the firmware update and resetting the unit, it now connects perfectly over mobile data so I can keep an eye on my dogs while I am away from home.My dogs would destroy the Furbo unit if they could reach it to get to the treats inside, so I have placed it on a high bookcase. This works well but would be vastly improved if it were possible to tilt the camera downwards. As it is, I have had to tip the whole unit forwards and wedge a block under the base so that it gives a good view of the room. The wide angle is great, but when it is located up as high as I need to have it, I can't see the floor (which is where my dogs are most of the time - or at least, where they are supposed to be but the sofa is obviously so much more comfortable!) without tipping it forwards. With the Furbo unit in this tilted position it is a little bit unstable and doesn't fire the treats out so well. It still does, but they tend to just spill or dribble out rather than shoot forwards as they do when it is sitting level. It also gives out far more treats in this tilted position so I am going through them too quickly. As it is not possible to fill the unit with many treats to begin with, this is a problem.There is a slight delay on the camera so it is not ideal for talking to the dogs and timing my words to their behaviour and reactions, but the delay is only about a second so it is not a major issue.Overall, I absolutely love my Furbo. It was expensive but the peace of mind is has given me on the occasions I have needed to leave my dogs at home has been worth it. One dog in particular suffers from separation anxiety and she seems to take comfort from hearing my voice occasionally. Of course, I can't be sure she recognises it is me speaking, but she recognises her name and some basic commands so it distracts her from whatever she is doing or feeling for a few moments at least.Even with my few criticisms, I would still give this 5 stars.

I had concerns about buying this dog cam after reading the reviews, and now I can say from personal experience that there can be some issues. So why the 5 stars? Well, because the Customer Support is second to none...and I love the Furbo!We did have some issues setting it up initially as it didn't seem to want to connect to the wifi...but patience is required. It does connect, just seems to need a little time (up to an hour) to accept this new wifi relationship. In any case, just call/message Support and they will sort it out for you if the issue persists.Several reviews complain that strong wifi reception is required. Well, while strong wifi is obviously preferable, ours works very well with just 2-3 bars of wifi, so it doesn't need to be super strong. Ok, occasionally the connection drops but if it bothered me that much I would just get a wifi booster for that room. Can't fault the product for that.The treat dispenser feature is great fun, and works perfectly as long as you use non-sticky smallish sized treats. Just experiment with different treats until you find the ones that work best for you. We just use our dog's kibble and about 5 shoot out at once but that's fun to watch her finding them all. They can shoot about 4 foot across the room so position your Furbo carefully. We did have an issue with treats sticking at first (used incompatible treats) and I was too rough with poking my fingers inside the mechanism and I dislodged a white plastic disc which took me a long time to put back in place. This disc has a small groove around the rim which needs to be perfectly aligned on the Furbo mechanism and it is incredibly fiddly to get back in place. But lesson learned - just be gentle with the Furbo's insides. And don't blame the Furbo if this disc becomes dislodged and the treat dispenser function stops working (like some reviewers have done) because it doesn't fall out all by itself.The camera/video quality is brilliant, and I love the night vision feature! The bark alert to the phone is also excellent, though there is a fractional time delay. The audio from phone to the Furbo didn't work so well for my dog at first - I don't think she recognised my voice, but over time she seems to have got used to it (and will now 'Quiet' in middle of the night when I can't be bothered to get up to tell her off).We did have a problem with the audio coming from the Furbo initially - sounded like a bad case of gurgling water pipes, but Support asked me to send them a video, which I did, and they promptly replaced the unit. Honestly can't ask for better service than that! Oh, and don't try to listen to the Furbo on your phone while you're close to the Furbo unit as it causes screeching feedback interference.We recently got a new puppy and I would be afraid to go out if I couldn't check up on her occasionally. It's so reassuring to see her sleeping peacefully (or just not chewing the furniture) and now I can relax and enjoy socialising away from the house.Love the Furbo - don't know how I would manage without it!!

Really no idea what the 1 star reviews are all about! I have had mine for years now since they first came out and as a dog behaviourist that takes on rescues with issues it's a brilliant bit of kit I wouldn't be without. I haven't subscribed for any premium services and certainly haven't missed any extras if I did ever lose them. The night vision is great, good picture quality during the day, can always connect easily via my phone even while being a passenger on major roads. I can see that some people might have issues connecting if you don't have a good quality phone or your provider makes signals difficult.I use the treat dispenser all the time, and have done station training with it so I can kindly interrupt negative behaviour like watch dog barking or harmful behaviours that could result in two dog's fighting should it escalate. I've recorded my voice saying a command when the biscuits are dispensed so it's great way to get a dog to give up a stolen item because they naturally drop it to come and collect the biscuits on command. I don't need to be there to make these things happen. I could go on but I'd rather fill up my Furbo with treats and get on with training. One word of caution, as it does contain treats it would be ludicrous to put it anywhere there is any chance of your dogs reaching it, if you ignore that clearly it's going to be an expensive mistake.